If you are opening Internet Explorer 9 for the first time, a small popup window appears at the bottom of the screen to enable our downloader plugin. Make sure the button is enabled in your browser Internet Explorer Make sure that under Show the Download This Video button either "on page load" or "only on mouse-over" is selected.Ĥ.Make sure the button is enabled in RealDownloader To open a test video in a new page, click here. Make sure your computer meets the system requirements for RealDownloader, especially for your browser. If you recently installed Firefox 8 or later, try this first. If RealDownloader detects that the video is not recordable-or the owner of the video does not allow downloading-the Download This Video button will not appear. Not all video content on the internet is available for download. Using Chrome, Firefox or Edge, go to and play any video and click the Downloader button.Troubleshoot missing Download This Video button What if the Download This Video button doesn't appear? Once you are done resetting your Internet Options, please follow these steps:ġ. Under General Tab, click Delete in Browsing History and follow prompts. Open Internet Options from the Search window.Ģ. Note: If you are using RealPlayer v.18, please follow these steps.ġ. If the Message Center window appears, click Other Software to get the latest version of RealDownloader. To make sure you are using the latest version, check to see whether there is an update available:Ģ. By using the most recent version of the Downloader, you can resolve problems you might be having with the inability to download videos. Updated software is available to all RealPlayer customers with Windows operating systems. Using RealPlayer v.18? Please scroll down! How can I update the RealDownloader in RealPlayer 20/20 or RealPlayer 22?
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